HOW IT WORKS
FAQS
How does it work?
Booking a service with Droplet is easy. Just place your order by phone, WhatsApp, online or through our app, and select a time and date for pickup.
Place your items in a disposable bag, packing one bag per service. Our team will collect your items, professionally clean them, and deliver them back to you.
We offer flexible collection and delivery options to fit your schedule, making dry cleaning easy and hassle-free!
You do not need to itemise or weigh your laundry, we will do it for you at our facility.
Do I need to count all the items in my laundry bag?
No! Just pack one bag per service you’ve requested and we’ll sort through everything and give you an itemised estimated once we’ve sorted through your bags.
Is there a minimum spend?
Yes, we do have a minimum spend requirement of £20.
What is the turnaround time?
Our standard turnaround time is typically 24-48 hours. However, this can vary depending on the type of items and the service you choose.
Same-day service is available by request. Please speak with one of our customer representatives to arrange it.
What area's do you operate in?
We cover the majority of London and its surrounding areas. Please reach out to us if you are unsure if Droplet services your area.
Can I use your service if I’m staying in a hotel?
Yes! We offer free pickup and delivery to your hotel. Just provide your hotel details when placing your order, and we'll coordinate with the front desk or concierge to ensure your items are collected and returned hassle-free.
What if I am not home for collection or delivery?
No worries! If you won’t be home, you can leave your laundry in a secure, agreed-upon location, and our driver will pick it up. For delivery, we can leave your items in a designated safe spot or with a neighbour. Just let us know your preferences when you place your order.
our Southfields services
To browse our services at this branch, click on the icons below...
Mixed wash (up to 6 Kg)
£25.00Separate wash (up to 12 Kg)
£40.00Your laundry will be machine washed at 30°C by default, with an option to upgrade to a 45°C wash. All items will be tumble dried. Typical laundry items include t-shirts, trousers, bed sheets, and undergarments. Please ensure that all items placed in the laundry bag are suitable for both machine washing and tumble drying. Do not include items that require dry cleaning, duvets, bulky items, shoes of any kind, or pet beds and accessories.
Service Options:
- **Mix Wash:** All items will be washed together with a colour catcher to reduce the risk of colour transfer. However, there is a slight possibility of minor colour run or transfer.
- **Separate Wash:** Your items will be separated by colour and washed individually to ensure that colours remain intact and unaffected.
For coffee shops, restaurants and heavy soiled laundry, we offer a 60°C wash option, which includes the use of degreasers for tougher cleaning needs.
Shirt On Hanger
£2.75Shirt Folded
£3.75Cardigan
£9.95Jumper
£8.95Polo/T-shirt
£4.95Top/Blouse
£4.95Shorts
£7.95Skirts
£8.95Trousers
£8.95Dress
£15.95Jumpsuit
£16.95Jacket/Blazer
£9.95Overcoat/Raincoat
£19.95Overcoat (Knee Length)
£16.95Overcoat (Full Length)
£22.95Waistcoat
£8.95Puffer/Down Jacket
£24.95Puffer/Down Coat
£33.95Baby Clothes (from)
£2.95Children's Clothes (from)
£4.95Scarves
£9.95Underwear/Socks
£2.99Ties
£6.95Bed Sheet (Single)
£4.95Bed Sheet (Double)
£6.95Bed Sheet (King)
£9.95Bed Sheet (Super King)
£10.95Duvet Cover (Single)
£6.95Duvet Cover (Double
£9.95Duvet Cover (King)
£10.95Duvet Cover (Super King)
£12.95Cushion Cover (Small)
£7.95Cushion Cover (Medium)
£10.95Cushion Cover (Large)
£15.95Pillowcase
£1.95Bath Mat
£7.95Bath Towel
£4.95Hand Towel
£2.95Apron
£4.95Tablecloth (up to 2m)
£8.95Tablecloth (up to 4m)
£13.95Tea Towel
£1.95Your items will be machine washed at 30°C, tumble dried, and professionally pressed. Common items include shirts, t-shirts, trousers, and bed sheets. Please ensure that all items placed in the laundry bag are suitable for both machine washing and tumble drying. Do not include items that require dry cleaning, bulky items, duvets, shoes, or pet-related items.
Clothing will be returned on hangers, while bed sheets and tablecloths will be neatly folded.
For bed sheets, towels, and tablecloths, we offer a 60°C wash option, with the addition of bleaching agents for white linens when needed.
Shirt On Hanger
£1.95Shirt Folded
£2.95Cardigan
£6.95Jumper
£5.95Polo/T-shirt
£3.95Top/Blouse
£5.95Top/Blouse (Silk)
£6.95Shorts
£4.95Skirts
£5.95Skirts (Delicate)
£12.95Trousers
£5.95Trousers (Silk)
£10.95Dress
£10.95Dress (Delicate)
£18.95Dress (Evening)
£35.95Jumpsuit
£12.95Jacket/Blazer
£5.95Waistcoat
£4.95Baby Clothes (From)
£1.95Children's Clothes (From)
£3.95Bed Sheet (Single)
£3.95Bed Sheet (Double)
£4.95Bed Sheet (King)
£5.95Bed Sheet (Super King)
£6.95Duvet Cover (Single)
£5.95Duvet Cover (Double
£6.95Duvet Cover (King)
£7.95Duvet Cover (Super King)
£8.95Pillowcase
£1.05Apron
£2.95Tablecloth (up to 2m)
£5.95Tablecloth (up to 4m)
£9.95Tea Towel
£1.05Your items will be professionally ironed. This service is ideal for clothes that have been prewashed at home or are brand new. Please note that stained, worn, or heavily creased items are not suitable for ironing-only service.
For garments that require cleaning or are heavily creased, please book our Wash & Iron or Dry Cleaning service.
Shirt On Hanger
£7.95Shirt Folded
£8.95Cardigan
£9.95Jumper
£8.95Polo/T-shirt
£7.95Top/Blouse
£9.95Top/Blouse (Silk)
£8.95Shorts
£7.95Skirts
£8.95Skirts (Delicate)
£19.95Trousers
£8.95Trousers (Silk)
£15.952 Piece Suit
£16.953 Piece Suit
£20.95Dinner/Linen Suit
£25.95Dress
£15.95Dress (Delicate)
£23.95Dress (Evening)
£45.95Jumpsuit
£16.95Jacket/Blazer
£9.95Overcoat/Raincoat
£19.95Overcoat (Knee Length)
£16.95Overcoat (Full Length)
£22.95Waistcoat
£8.95Puffer/Down Jacket
£24.95Puffer/Down Coat
£33.95Baby Clothes (From)
£2.95Children's Clothes (From)
£4.95Scalves
£9.95Socks/Underwear
£2.99Ties
£6.95Bed Sheet (Single)
£4.95Bed Sheet (Double)
£6.95Bed Sheet (King)
£9.95Bed Sheet (Super King)
£10.95Duvet Cover (Single)
£6.95Duvet Cover (Double
£9.95Duvet Cover (King)
£10.95Duvet Cover (Super King)
£12.95Cushion Cover (Small)
£7.95Cushion Cover (Medium)
£10.95Cushion Cover (Large)
£15.95Pillowcase
£1.95Bath Mat
£7.95Bath Towel
£4.95Hand Towel
£2.95Apron
£4.95Tablecloth (up to 2m)
£8.95Tablecloth (up to 4m)
£13.95Tea Towel
£1.95Your items will be expertly dry-cleaned and ironed. Dry cleaning is a waterless cleaning method designed to effectively remove dirt and debris from delicate garments. This service is ideal for items that require dry cleaning and ironing. Commonly dry-cleaned items include suits, dresses, and coats.
All garments will be returned on hangers, with the option to request folded items if preferred.
Shirt On Hanger
£2.45Shirt Folded
£3.45Cardigan
£6.95Jumper
£6.95Polo/T-shirt
£3.45Top/Blouse
£5.95Top/Blouse (Silk)
£7.95Shorts
£5.95Skirts
£6.95Skirts (Delicate)
£9.95Trousers
£7.96Trousers (Silk)
£9.952 Piece Suit
£12.953 Piece Suit
£17.95Dinner/Linen Suit
£19.95Dress
£12.95Dress (Delicate)
£15.95Dress (Evening)
£24.95Jumpsuit
£17.95Jacket/Blazer
£8.95Overcoat/Raincoat
£14.95Overcoat (Full Length)
£16.95Waistcoat
£6.95Puffer/Down Coat
£21.95Baby Clothes (From)
£3.95Children's Clothes (From)
£4.95Scalves
£5.95Socks/Underwear
£1.15Ties
£4.95Bed Sheet (Single)
£5.95Bed Sheet (Double)
£6.95Bed Sheet (King)
£7.95Bed Sheet (Super King)
£8.95Duvet Cover (Single)
£6.95Duvet Cover (Double
£7.95Duvet Cover (King)
£8.95Duvet Cover (Super King)
£9.95Cushion Cover (Small)
£8.95Cushion Cover (Medium)
£12.95Cushion Cover (Large)
£16.95Pillowcase
£2.15Bath Mat
£4.95Bath Towel
£3.95Hand Towel
£2.45Apron
£2.95Tablecloth (up to 2m)
£8.95Tablecloth (up to 4m)
£13.95Tea Towel
£1.45Your items will be professionally wet cleaned and dried in moisture-controlled dryers. Wet cleaning is an eco-friendly alternative to traditional dry cleaning, allowing garments and textiles typically labelled "dry clean only" to be safely and effectively cleaned.
Using specially designed equipment and detergents, we deliver the same outstanding results as traditional dry cleaning, while being gentler on fabrics and the environment. This service is ideal for all "dry clean only" items.
Trousers Shortening
£19.95Trousers Lengthening
£19.95Trousers Shortening Org Finish
£21.95Trousers Lengthening Org Finish
£21.95Trousers Waist Taken In
£26.95Trousers Waist Taken Out
£26.95Trousers Tapering Half
£27.95Trousers Tapering Full
£34.95Trousers Rehem 1 Leg
£7.95Trousers Rehem 2 Leg
£13.95Trousers Plastic Zip
£24.95Trousers Metal Zip
£24.95Trousers Invisible Zip
£27.95Trousers Half Pocket
£17.95Trousers Full Pocket
£26.95Trousers Seam Stitch
£8.95Trousers Patch Up To 3 Inch
£14.95Trousers Patch Up To 5 Inch
£24.95Trousers New Button
£3.95Skirt Shortening Basic
£31.95Skirt Shortening Silk
£44.95Skirt Shortening With Lining
£36.95Skirt Shortening Pleated
£48.95Skirt Waist Take In
£26.95Skirt Waist Take Out
£26.95Skirt Tapering Half
£27.95Skirt Tapering Full
£34.95Skirt Rehem
£18.95Skirt Lining Replacement
£45.95Skirt Plastic Zip
£29.95Skirt Metal Zip
£29.95Skirt Invisible Zip
£35.95Skirt Seam Stitch
£8.95Skirt New Button
£3.95Dress Shortening Basic
£31.95Dress Shortening Silk
£44.95Dress Shortening With Lining
£36.95Dress Shortening Pleated
£49.95Dress Shortening Evening
£69.95Dress Waist Taken In
£26.95Dress Waist & Bust Taken In
£34.95Dress Strap Shortening
£24.95Dress Waist Taken Out
£26.95Dress Tapering Half
£27.95Dress Tapering Full
£34.95Dress Bra Cups
£26.95Dress Rehem
£19.95Dress Lining Replacement
£69.95Dress Plastic Zip
£29.95Dress Metal Zip
£39.95Shirt Sleeves Shortening
£19.95Shirt Sleeves Take In
£24.95Shirt Length Shortening
£30.95Shirt Side Take In
£34.95Shirt Reversing Collar
£24.95Blouse Sleeves Shortening
£28.95Blouse Sleeves Taken In
£31.95Blouse Length Shortening
£34.95Blouse Sides Take In
£39.95T-Shirt Sleeves Shortening
£18.95T-Shirt Sleeves Taken In
£18.95T-Shirt Sides Taken In
£18.95T-Shirt Length Shortening
£18.95Knitwear Moth Holes
£8.95Knitwear Patch
£16.95Knitwear Elbow Patches
£29.95Sleeves Shortening Basic
£31.95Sleeves Shortening With Vent
£38.95Sleeves Shortening With Buttons
£45.95Sleeves Shortening From Shoulder
£75.95Sleeves Take In
£37.95Length Shortening Basic
£41.95Length Shortening With Vent
£54.95Body Take In 1 Seam
£32.95Body Take In 2 Seams
£39.95Body Take In 3 Seams
£45.05Body Take In 4 Seams
£55.95Coat New Lining Without Pockets
£149.95Coat New Lining With Pockets
£199.95Jacket New Lining Without Pockets
£89.95Jacket New Lining With Pockets
£129.95Elbow Patches
£35.95Basic Seam
£14.95New Pocket
£25.95Button
£3.95Patch Up To 3 Inch
£16.95Patch Up To 5 Inch
£28.95Our alterations and repairs service is performed by skilled professional tailors using the highest quality products to ensure impeccable results. Whether you need adjustments to fit, repairs to damaged garments, or custom tailoring for a perfect finish, our experienced team is dedicated to delivering precision and excellence.
We handle a wide range of services, including resizing, hemming, patching, and restyling. Our tailors use premium fabrics, threads, and notions to guarantee durability and a flawless appearance. Every detail is meticulously attended to, ensuring that your garments look and feel as if they were made just for you.
Feather Duvet (Single)
£22.95Feather Duvet (Double)
£27.95Feather Duvet (King)
£31.95Feather Duvet (Super King)
£35.95Synthetic Duvet (Single)
£19.95Synthetic Duvet (Double)
£24.95Synthetic Duvet (King)
£30.95Synthetic Duvet (Super King)
£34.95Bed Spread (Single)
£13.95Bed Spread (Double)
£18.95Bed Spread (King)
£23.95Blanket (Single)
£13.95Blanket (Double)
£18.95Blanket (King)
£22.95Pillow (Feather)
£14.95Pillow (Synthetic)
£12.95Mattress Protector (Single)
£9.95Mattress Protector (Double)
£12.95Mattress Protector (King)
£15.95Your items will be washed at 30°C , 40°C or 60°C, depending on the care requirements of each piece. All items are tumble dried. This service is ideal for bulky items such as duvets, pillows, and mattress toppers. We use antibacterial agents on all bulky items to ensure your bedding is fully sanitized.
For white bedding, we offer bleaching agents to keep your items looking bright and fresh, restoring them to a like-new appearance.
Trainers
£34.95Suede/Leather Trainers
£49.95Designer Trainers
£69.95Uggs
£39.95Shoe Shine
£24.95Our shoe cleaning service caters to all types of footwear, including trainers, designer trainers, suede and leather shoes, and UGG boots. We utilize specialized cleaning techniques for each material to effectively remove dirt, stains, and scuffs, while preserving the original appearance and feel of your shoes.
For suede shoes, we offer colour restoration to revive faded areas and restore their original vibrancy. Leather shoes will be cleaned and conditioned to maintain their softness and shine. Additionally, scuffs and discoloration on leather can be treated with special acrylic leather paint to blend imperfections and enhance the overall look.
Please be aware that there are some risks involved in the cleaning process. Suede and leather are sensitive to moisture and cleaning agents, which may lead to discoloration, texture changes, or colour run. Deep-set stains may not be fully removable, and delicate or untreated materials could experience minor surface changes.
We recommend reviewing care labels and informing us of any concerns before cleaning to help minimize these risks.
Ladies Heels (Stiletto)
£18.95Ladies Heels (up to 2")
£23.95Ladies Heels (up to 3")
£29.95Ladies Soles Rubber
£32.95Ladies Soles & Heels Rubber
£39.95Ladies Leather Soles
£63.95Mens Rubber Heels
£34.95Mens Rubber Heels Premium
£42.95Mens Rubber Soles
£35.95Mens Rubber Soles Premium
£45.95Mens Rubber Soles & Heel
£55.95Mens Rubber Soles & Heel Premium
£65.95Mens Leather Heels
£39.95Mens Leather Soles
£65.95Mens Leather Soles & Heels
£89.95Our shoe repair service is handled by master cobblers using the finest products available on the market to ensure top-quality repairs and restoration. Whether your shoes need sole replacement, heel repair, or general refurbishment, our expert team is dedicated to providing meticulous craftsmanship and attention to detail.
We address a wide range of issues, including worn-out soles, damaged heels, scuffed leather, and broken eyelets, using premium materials and advanced techniques. Our goal is to restore your shoes to their original condition, enhancing their longevity and appearance.
Wedding Dress
From £89.95Wedding Dress (Delicate)
From £129.95Wedding Dress Box
£55.00Your wedding dress will be meticulously cleaned to remove stains, dirt, and oils, ensuring it looks as beautiful as the day you wore it. Our specialized cleaning process is tailored to the delicate fabrics, intricate lace, and detailed beadwork commonly found on wedding gowns. After cleaning, we also offer pressing and careful packaging to maintain your dress's shape and beauty.
Please note, while we take every precaution, there are some risks involved in cleaning wedding dresses. Certain delicate fabrics or embellishments may be sensitive to the cleaning process, leading to potential fabric discoloration, damage to beadwork, or changes in texture. Dresses with intricate lace or vintage materials are particularly susceptible to these risks. We recommend reviewing the fabric care instructions before proceeding.
To help preserve your gown for years to come, we also offer a wedding dress box for storage and preservation, designed to protect your dress from yellowing, dust, and moisture. Please contact us for more information on this option.
Small Toy (Up To 15cm)
£15.95Medium Toy (Up To 40cm)
£29.95Large Toy (Up To 60cm)
£49.95Extra Large Toy (Up To 100cm)
£69.95100cm and Above - Contact Us
Our soft toy and teddy cleaning service is designed to thoroughly clean and sanitize your beloved stuffed animals. We use gentle, specialized cleaning methods to remove dirt, stains, and odours, while also incorporating sanitizing agents to eliminate bacteria and ensure a hygienic finish.
Each toy is treated with care to maintain its softness and integrity, with sanitizing agents used to effectively remove harmful bacteria, making your stuffed animals cleaner and safer for your little ones.
Please note, while we strive to preserve the quality of your toys, some delicate materials or intricate features may be sensitive to cleaning processes. This could lead to minor changes in texture or appearance.
Blinds Per m2
£14.95Curtains Heavy Per m2
£19.95Curtains Lined Per m2
£14.95Curtains Unlined Per m2
£12.95Curtains Net Per m2
£6.95Small Rug (Up To 1m)
£55.95Medium Rug (Up To 2m)
£89.95Large Rug (Up To 2.5m)
£139.95Extra Large Rug (Up To 3.5m)
£199.95Special Rug From
£249.95Your curtains will be professionally cleaned to remove dust, allergens, and stains, restoring their freshness and appearance. We offer both machine washing and dry cleaning, depending on the fabric and care requirements, to ensure the best results while preserving the quality of your curtains.
Please note that there are some risks involved, including potential shrinkage, fading, or fabric damage, especially with delicate or non-pre-shrunk materials. Additionally, prolonged exposure to UV light may cause invisible weakening of the fabric or lining, which could lead to tearing during the cleaning process. We recommend checking the care label or manufacturer guidelines before cleaning.
For your convenience, we also offer a take-down and re-hanging service for your curtains. Please contact us for more information on this service.
------
Our rug cleaning service is designed to restore the beauty and freshness of your rugs, whether they are traditional, modern, or antique. We use advanced cleaning techniques tailored to the specific materials and construction of each rug to effectively remove dirt, stains, and odours while preserving its colour and texture.
We employ gentle yet thorough cleaning methods, including deep vacuuming, pre-treatment of stains, and specialized washing techniques. For delicate or high-value rugs, we offer additional care with hand washing and specialized treatments to ensure a meticulous clean.
Please be aware that there are some risks involved in the cleaning process. Natural fibres and intricate patterns may be sensitive to cleaning solutions, potentially leading to colour fading, changes in texture, or colour bleed. Colour bleed can occur when dyes from one part of the rug transfer to another area during cleaning.
Gloves
£219.95Jacket
£29.95Trousers
£24.95Suit
£54.95Get your ski gear ready for the next season with our comprehensive cleaning and reproofing service. We carefully clean your ski jackets, pants, and other gear to remove dirt, stains, and accumulated grime, ensuring that your equipment looks and performs at its best.
Our service includes reproofing to restore the water-repellent properties of your gear. This process revitalizes the protective coating, so you stay dry and comfortable on the slopes, and helps to extend the life of your gear by maintaining its effectiveness against snow and moisture.
Burberry Trench Coat
£59.95Canada Goose Coat
£59.95Moncler Jacket
£59.95Gucci
£59.95Shirt On Hanger
£10.95Shirt Folded
£12.95Cardigan
£15.95Jumper
£14.95Polo/T-shirt
£10.95Top/Blouse
£16.95Shorts
£14.95Skirts
£15.95Skirts (Long)
£18.95Trousers
£15.952 Piece Suit
£38.953 Piece Suit
£41.95Dinner/Linen Suit
£41.95Dress
£29.95Dress (Long)
£35.95Dress (Evening)
£67.95Jumpsuit
£29.95Jacket/Blazer
£16.95Overcoat/Raincoat
£41.95Overcoat (Knee Length)
£34.95Overcoat (Full Length)
£44.95Waistcoat
£13.95Puffer/Down Jacket
£49.95Puffer/Down Coat
£65.95Baby Clothes (From)
£8.95Children's Clothes (From)
£12.95Scalves
£15.95Socks/Underwear
£4.95Ties
£11.95Our specialist cleaning service is tailored for high-end designer items that require expert care, including Moncler and Canada Goose puffer jackets, Burberry trench coats, Loro Piana garments, Hermes accessories, Gucci pieces, and other luxury apparel. We employ advanced techniques and premium products customized to each item's unique fabric and construction to ensure effective cleaning while preserving their quality and value.
For Moncler and Canada Goose puffer jackets, we carefully clean and restore the insulation to maintain warmth and loft, while protecting the outer fabric's integrity. Burberry trench coats are treated with precision to safeguard their classic fabric and distinctive features. Loro Piana garments are cleaned with particular attention to their luxurious wool and cashmere, ensuring softness and shape retention. Hermes and Gucci items are handled with the utmost care to maintain their iconic designs and high-quality materials.
Leather Jacket
£59.95Suede Jacket
£69.95Fur Jacket
£79.95Leather Trousers
£49.95Suede Trousers
£59.95Leather Skirt
£49.95Suede Skirt
£59.95Leather Coat
£79.95Suede Coat
£99.95Fur Coat
£109.95Leather Gloves
£39.95Leather Dress
£69.95Suede Dress
£79.95Leather/Suede/Fur Trim
£29.95Our leather and suede cleaning service is designed to gently remove dirt, stains, and oils while maintaining the natural beauty and texture of these delicate materials. Using specialized cleaning techniques and conditioners, we carefully treat jackets, bags and other leather or suede items to ensure they are refreshed without losing their softness or sheen.
However, cleaning leather and suede carries certain risks. These materials can be sensitive to moisture and cleaning agents, which may lead to discoloration, texture changes, or stiffness after treatment. Additionally, stains that have penetrated deeply into the material may not be fully removable. Colour fading or slight surface changes, particularly in older or untreated items, are also possible.
We recommend checking care labels and informing us of any specific concerns prior to cleaning.
Chair Cover
£7.95Chair Cover Double
£12.95Sofa Cover - 1 Seater
£12.95Sofa Cover - 2 Seater
£22.95Sofa Cover - 3 Seater
£32.95Other Droplet stores: